Terms of Sale, Returns & Warranty

Last updated: September 25, 2026

These terms apply to purchases from Joe Lord Systems, operated by Lord Electric & Control, LLC, 19205 Bittersweet Ave, Warrens, WI 54666. Questions? Call (608) 378-4526 or email support@joelordsystems.com.

Orders & Pricing

All prices are in U.S. dollars. We make every effort to keep prices and availability accurate. If a pricing or listing error occurs, we will contact you and you may cancel for a full refund. Items marked “Call for quote” are priced individually.

Payment

We accept credit and debit cards, bank payments (ACH), check, and bank transfer. Card and ACH payments are processed securely by Stripe; we never see or store your full card number. Check and bank transfer orders ship or are released once payment is received.

Sales Tax & Farm Exemption

Wisconsin sales tax is charged on orders delivered or picked up in Wisconsin. Buyers purchasing for use exclusively and directly in farming may claim exemption at checkout. Exempt orders are held until we receive a completed, signed Wisconsin Form S-211. If the form is not received, applicable tax will be charged before release.

Shipping & Pickup

Free pickup is available at our shop in Warrens, WI. Shipped orders use the flat rates shown at checkout within the contiguous United States. Please inspect your shipment on arrival and report any damage within 48 hours. Title and risk of loss pass to you upon delivery or pickup.

Installation

Installation is not included in product prices unless quoted in writing. Professional installation and training are available; call for a quote.

Returns & Damaged Items

All sales are final. Because our equipment is sold for professional agricultural use and is often configured for your machine, we do not accept returns or exchanges for change of mind, incorrect ordering, or compatibility.

Damaged on arrival: Please inspect your order at delivery or pickup. If anything arrives damaged or incorrect, contact us within 48 hours with photos at (608) 378-4526 or support@joelordsystems.com. We will arrange a repair, replacement, or refund at no cost to you.

Defects that appear after delivery are covered under the manufacturer’s warranty below.

Warranty

FJ Dynamics products carry the manufacturer’s 12-month limited warranty against defects in materials and workmanship. As your dealer, we handle warranty claims with FJ Dynamics on your behalf. The warranty does not cover misuse, accidents, unauthorized modification, or improper installation by others. Contact us first with any issue so we can diagnose it quickly.

Limitation of Liability

To the extent permitted by law, our liability for any claim related to a product is limited to the purchase price of that product. We are not liable for indirect or consequential damages, including crop loss, lost profits, or downtime.

Governing Law

These terms are governed by the laws of the State of Wisconsin.